Privacy Policy
I. Protection of Minors
According to the Law on the Protection of Minors in China, it is prohibited to sell tobacco and alcohol to minors. If you are a minor (under the age of 18), please do not attempt to purchase our products and services, and do not otherwise provide us with any of your personal information.
Our products, services, and corresponding online platforms are not intended for minors. We do not collect any personal information from minors.
If you are aware of any minors who have provided us with their personal information, please contact us, and we will make efforts to promptly delete the data.
II. Privacy Policy
We are well aware of the importance of your personal information and privacy. We are committed to ensuring the reasonable protection of your personal information and privacy, preventing illegal collection, use, and sharing, and ensuring that you have rights such as being informed and having control according to the law. In this Privacy Policy, when we mention "the Company," "we," "us," or "our," we refer to providing you with websites/official accounts, mini-programs, or other online services (collectively referred to as "online platforms"). This Privacy Policy applies to the collection, use, storage, and sharing of your personal information through all of our online platforms.
This Privacy Policy is designed to help you understand the scope, purpose, and manner in which we collect, use, and share your personal information, your control over your personal information, our appropriate procedures for protecting your personal information, and how you can contact us. By agreeing to this Privacy Policy in an appropriate manner, or by initiating or continuing to use our products or services, we will assume that you fully understand and agree to this Privacy Policy in its entirety, especially the bolded portions that may increase your responsibilities or exempt us from obligations. This Privacy Policy has been formulated in accordance with the applicable and effective laws and regulations in force as of the date of revision, and also with reference to applicable national and industry standards, international agreements and practices. In addition, when providing you with specific products or services, we may also sign other specific agreements with you, and in case of conflict between this Privacy Policy and other specific agreements, other specific agreements shall prevail. Please carefully read and understand this Privacy Policy or specific agreements before using our products or services. If you have any questions, comments, complaints or suggestions about the content of this Privacy Policy, or about how we handle your personal information, please contact us as follows:
Last Updated: December 25, 2023
Tel: 0535-6607017
Address: No. 56, Damalu Avenue, Yantai City, P.R. China 264001
III. How do we collect and use your personal information?
We do not collect and use every piece of your detailed personal information. To ensure that your personal information is appropriately protected, we define personal information as information that, alone or in combination with other information, identifies an individual natural person. We collect your personal information in several different ways: you may voluntarily provide us with personal information when registering, using or purchasing our products or services, attending our events, or contacting us; or, through system permissions you have granted, we may collect it in an automated manner; or, when you use a third party's product or service, you may give permission or authorization for the third party to transfer your personal information to us; or, we may collect and use your personal information for our use in a manner permitted by law or regulation and without your permission. We collect and use your personal information for the following purposes:
(1) To provide products or services to you;
(2) To provide customer service for the products or services;
(3) To improve the quality of our services, product quality, and the experience that you and our users expect;
(4) To improve our marketing system, and to provide you and our users with more accurate and timely products or services;
(5) To fulfill our legal obligations as required by law.
Scope of our collection and use of your personal information:
1. Information you voluntarily provide to us
When you use our products and services through our online platform or other means, we collect personal information provided by you based on the following different business functions:
(1) Protection of minors: When you visit our online platform or purchase our products, we will ask you to confirm if you are at least 18 years old, but we will not collect your specific age.
(2) Customer service: In order to handle your requests and strive to provide the best service, if you use the WeChat customer service/phone customer service/online customer service function, we may retain your mobile number (location of the mobile number), customer service communication records (text/voice), or contact information provided by you, as well as any other information you provide to help us contact you or assist you in resolving issues.
(3) Additional services provided to you:
Please note that when providing information to us, it may contain personal information of others, for which you must obtain explicit authorization from them.
You may choose not to provide the above information or request the deletion of any information provided earlier.
2. Information we collect through automated means
In addition to the personal information you provide to us, in order to present you with information about products and services that better suit your needs, as well as to ensure the safe operation of our online platform and prevent malicious programs, we may collect your personal information directly from our online platforms or your device:
Personal Internet records: Your activity logs stored in databases, such as website browsing history, software usage, clicks, and saved favorites.
You have the option to not provide the mentioned information or request the deletion of any information provided previously. However, doing so might affect your experience in accessing, using, or purchasing our products or services, impacting the accuracy or efficiency, or affecting the normal operation of our online platform.
The primary purposes of using the personal information mentioned above include providing our products or services to you, product showcasing, personalized recommendations, or sending marketing information, internal audits, data analysis, and research, and other purposes compliant with this Privacy Policy. Please note that personal Internet records and commonly used device information are not identifiable personal data. If we combine such non-personal information with other information to identify specific individuals, or use it in combination with personal information, during the combined use, such information will be treated as personal information. Unless authorized by you or as required by law, we will anonymize or de-identify such information.
3. Cookies
To ensure that the website works properly, we store small data files named Cookie on your computer or mobile device, which usually contain an identifier, site name and some numbers and characters. Cookie enable websites to store data such as your preferences or the items in your shopping basket. We do not use Cookie for any purpose other than those described in this Privacy Policy. You can manage or delete Cookie according to your preferences. Please see AboutCookies.org for more information.
You can clear all Cookies stored on your computer, as most web browsers have the functionality to block Cookies. However, if you do so, you will need to manually change the settings each time you visit our website. We use the personal information described above primarily to provide you with our products or services, to display products, personalize recommendations or send marketing messages, for internal audits, data analysis and research, and in other ways consistent with this Privacy Policy.
4. Third Parties Sharing Your Personal Information with Us
When you use third-party products or services, you may permit or authorize third parties to transfer your personal information to us:
For example, when using social media, third-party online stores, or participating in third-party activities, you may permit third parties to provide us with your personal information (such as your user ID, nickname, avatar, personal preferences, transaction records, or even comments posted on platforms like Tmall, JD, WeChat).
These third-party networks may have their own privacy policies that explain how they use and share your personal information. Before using these third-party networks, you should carefully read their privacy policies to ensure that you agree to the way they collect and share your personal information.
5. The Collection and Use of Personal Information without Your Permission
We may collect and use your personal information without your consent in the following circumstances:
(1) Directly related to national security and national defense security;
(2) Directly related to public security, public health, and significant public interests;
(3) Directly related to criminal investigation, prosecution, trial, and enforcement of judgments;
(4) Necessary for the protection of your or other individuals’ life, property, and other significant legitimate interests, but it is difficult to obtain your personal consent;
(5) Previously disclosed by you to the public on your own initiative;
(6) Collecting from legally disclosed information, such as lawful news reports, government information disclosure, and other channels;
(7) Necessary for signing and fulfilling contracts at your request;
(8) Necessary for the security and stable operation of the products or services we provide;
(9) Other circumstances as stipulated by laws and regulations.
6. Important Note
As with challenges that all businesses may face, considering the characteristics of information technology and cyberspace itself, there is still a risk of personal information leakage in certain special circumstances (such as hacker attacks, telecommunication failures, etc.), despite taking necessary measures as required by laws and regulations. Unless otherwise specified in this Privacy Policy, in order to protect your personal and property safety, we specifically advise you not to provide sensitive information related to your personal or property safety, such as your financial status, physical health, account passwords or verification codes, communication content, etc., to us or any third party providing services to you on our behalf through public networks.
IV. How do we share, transfer and publicly disclose your personal information?
1. About Sharing Your Personal Information
We will not share your personal information to any companies, organizations, or individuals outside of this Company, except in the following cases:
(1) Sharing with explicit consent: With your explicit consent, we will share your personal information with other parties.
(2) We may share your personal information externally in accordance with legal requirements or mandatory requests from government authorities.
(3) Sharing with our affiliated companies: Your personal information may be shared with our affiliated companies. We will only share necessary personal information, subject to the purposes stated in this Privacy Policy. If our affiliated companies intend to change the purposes of processing personal information, they will seek your authorization again.
2. Transferring Your Personal Information
We will not transfer your personal information to any companies, organizations, or individuals outside of this Company, except in the following cases:
(1) Transferring with explicit consent: With your explicit consent, we will transfer your personal information to other parties.
(2) In cases of mergers, acquisitions, or bankruptcy liquidation involving transfer of personal information, we will require the new entity holding your personal information to continue to be bound by this Privacy Policy, otherwise, we will request the new entity to seek your authorization again.
3. About Publicly Disclosing Your Personal Information
We will not publicly disclose your personal information, except in the following cases:
(1) With your explicit consent;
(2) Disclosure based on legal requirements: In cases where disclosure of your personal information is mandatory under laws, legal procedures, litigation, or requests from government authorities, we may disclose your personal information publicly. For more information on how we share, transfer, and publicly disclose your personal information, please contact us through means set forth in the "Preface" section.
V. How do we store your personal information?
The primary purpose for storing your personal information is to satisfy the purposes for which personal information is collected, used, and shared as outlined in the Privacy Policy, and for the fulfillment of your rights to control and be informed.
If there are specific regulations in the applicable laws regarding the duration for which we must retain your personal information, we will comply with those regulations. In the absence of specific regulations, we will retain your personal information till:
(1) The purposes for which we collect, use, and share your personal information are fulfilled;
(2) You cease to use our products or services;
(3) You explicitly request us to delete your personal information. Upon expiration of the retention period of your personal information, we will proceed with deletion, anonymization, or any other method as required by law.
We only store your personal information within the territory of the People's Republic of China. In certain exceptional circumstances (such as disaster recovery backups, improving user connectivity experience), we may store your personal information outside the aforementioned area, subject to compliance with the laws governing its use. We ensure that when transferring your personal information to other areas, the control of such personal information remains with our Company, and the local laws will not detract from the protection of your personal information. We will also take all necessary measures to ensure the security of such personal information.
VI. How do we protect your personal information?
You may contact the department and personnel responsible for the protection of your personal information through the contact information listed in the "Preface" section.
We are committed to protecting your personal information. We have implemented appropriate technical measures and organizational settings, including encryption, classification, and permission management, to ensure the security of your personal information. Additionally, we have job responsibilities clearly defined, conduct regular training and audits to ensure that there are dedicated and qualified positions and personnel to protect your personal information security. We conduct access reviews on the information systems storing your personal information and record information such as personnel, time, location, and operations related to your personal information.
In the rare event of a security breach, we will notify you if our protection of your personal information is no longer secure. In the event that a security incident occurs that affects the security of your personal information, we will notify you via the e-mail address you reserved, telephone, system push, etc., and inform you of recommendations to reduce or prevent the related risks and other information. If necessary, we will notify the competent authorities in accordance with applicable laws.
VII. Your Rights
You are entitled to the following rights regarding your personal information, in accordance with relevant laws, regulations, and mandatory standards in China:
1. Access, Correct, Delete Your Personal Information
You have the right to access, correct, and delete your personal information, except in cases specified by laws and regulations. You can do so by logging into your online platform account to access, correct, or delete the information.
If you are unable to do so through the mentioned method, you may contact us using the provided contact information in the “Preface”, and we will respond to your requests within 15 days.
You may request the deletion of personal information in the following circumstances:
(1) If our handling of personal information violates laws and regulations.
(2) If we collect or use your personal information without your consent or beyond what was agreed upon.
(3) If you no longer use our products or services or have deactivated your account.
(4) If we no longer provide products or services to you.
Once you delete information from our services, we may not immediately remove the corresponding information from backup systems but will do so when updating backups.
2. Change the Scope of Your Authorized Consent
For the products or services we provide, some functions may require basic personal information for completion. You can give or withdraw your authorized consent to the collection and use of additional personal information at any time.
You can contact us using the provided contact information in the “Preface”, and we will respond to your requests regarding changing authorized consent or opting out of receiving commercial advertisements within 15 days. After you withdraw consent, we will no longer process the relevant personal information. However, your decision to withdraw consent will not affect the handling of personal information based on your prior authorization.
3. Deactivate Your Account
You can contact us using the provided contact information in the “Preface” at any time to request deactivation. After deactivating your account, we will stop providing products or services to you and, as per your request, delete your personal information, except as otherwise provided by laws and regulations.
4. How We Respond to Your Above Requests
For security reasons, you may need to provide a written request or other proof of identity. We may ask you to verify your identity before processing your request.
For requests that involve unwarranted repetition, require excessive technical means (e.g., developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are highly impractical (e.g., involving information stored on backup tapes), we may refuse.
In the following circumstances, as required by laws and regulations, we will be unable to accommodate your requests:
(1) Directly related to national security and defense security;
(2) Directly related to public security, public health, and major public interests;
(3) Directly related to criminal investigation, prosecution, trial, and execution of judgments;
(4) Substantial evidence shows that you have malicious intent or are abusing rights;
(5) Accommodating your request would cause severe damage to your or other individuals' or organizations' legitimate rights and interests;
(6) Involving trade secrets.
VIII. Change of this Privacy Policy
We will review and update this Privacy Policy in accordance with the law, and we will also note the most recent update date in the "Preface". For significant changes, we will notify you in a prominent manner. If you continue to use our products or services after receiving the notification, or explicitly agree, it will be deemed that you understand and agree to the updated content.
We are committed to fulfilling our promises. Without your permission, we will never change policies or practices in a way that diminishes the protection of existing personal information.